#AN180122SU – v4.8 Certificate Compatibility

Title: Certificate Compatibility for Gen2 Capture Card Drivers

Date: 1/24/2018

Severity: Medium

Affected Products:
CompleteView 4.8
Generation 2 Capture Cards
Windows 7
Windows Server 2008
Windows Server 2008 R2

Legacy Microsoft operating systems (see list above) which have not been sufficiently patched are unable to install device drivers to interface with Generation 2 capture cards due to advances in digital signing certificates. Specifically, the digital certificate and PKI industry in general is in the middle of migrating to SHA-2 based signatures due to demonstrable weaknesses in the older SHA-1 implementation, and legacy operating systems do not natively support the newer standard. CompleteView 4.8 employs the newly signed drivers, which are incompatible with the legacy systems.

Corrective Action:
Apply OS-specific patches, listed below, before installing CompleteView 4.8.

Windows 7 :
32 bit – https://www.microsoft.com/en-us/download/details.aspx?id=46078
64 bit – https://www.microsoft.com/en-us/download/details.aspx?id=46148

Windows Server 2008 :
32 bit – https://www.microsoft.com/en-us/download/details.aspx?id=36260
64 bit – https://www.microsoft.com/en-us/download/details.aspx?id=36246

Windows Server 2008 R2 :
64 bit (2008 R2 was only released as a 64 bit OS)

Related Documentation:
Windows 7 Security Advisory : https://docs.microsoft.com/en-us/securityupdates/SecurityAdvisories/2015/3033929

Windows Server 2008 Notification: https://support.microsoft.com/en-us/help/2763674/you-cannot-run-an-application-that-is-signed-with-a-sha-256-certificat

Windows Server 2008 R2 (and Windows 7) SHA-2 Code Signing Info: : https://support.microsoft.com/en-us/help/2763674/you-cannot-run-an-application-that-is-signed-with-a-sha-256-certificat

A Word about Microsoft Update Rollups
Another approach to system patching is to apply update rollups. Update rollups are a tested, cumulative set of hotfixes, security updates, critical updates, and updates that are packaged together for easy deployment. A rollup generally targets a specific area, such as security, or a component of a product, such as Internet Information Services (IIS).

In the context of this Application Note, if one browses to Microsoft’s Update Catalog, located at http://www.catalog.update.microsoft.com/Home.aspx, and searches for the SHA2 support Windows update for Windows 7(KB3033929) in the catalog (https://www.catalog.update.microsoft.com/Search.aspx?q=KB3033929), you can find details about rollup updates that replaces this update (click on one of the search results and select Package Details tab).

Learn more by clicking the link below or downloading.

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