#TB121101SS – Axis MPEG4 Cameras Digest Authentication

  • Version #TB121101SS
  • Download 276
  • File Size 200 KB
  • File Count 1
  • Create Date November 14, 2012
  • Last Updated March 14, 2022

Description: Upgrade to CompleteView version 4.0.0 causes old generation Axis cameras, set to MPEG4, to not connect.

Issue: When upgrading from 3.x.x to 4.0.0., old generation Axis cameras, running firmware 4.49 or later, may not connect when the recording compression is set to MPEG4. The error: “Error starting cameras: No Reply” will appear in the Main Server GUI. This is due to a change made in CompleteView to use an alternate authentication protocol to communicate between CompleteView and the camera.