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• Create Date January 25, 2023
• Last Updated January 19, 2024

Issue Summary:
One of the key features in CompleteView v7.2 is the ability to reorder and/or delete cameras associated within a Recording Server. After reordering or deleting cameras in previous versions of CompleteView, users would get erroneous results when searching for previously recorded video. The fix introduced in CompleteView v7.2 to correct this requires a reindexing of all recorded video and all stored events. This reindexing is necessary to ensure that the system is immune to the effects of reordering or deleting cameras. During the v7.2 upgrade, each Recording Server necessarily goes through the reindexing process.

The reindexing process can take a substantial amount of time depending on the amount of recorded video and events. To minimize downtime, each Recording Server will receive an initial v7.2 upgrade and will be online and operational within minutes, recording video as usual. Also, immediately after the v7.2 upgrade, the previous 24 hours of video and event information will be available for users to search and view.